What the Seller Says
HomePaymentShippingReturn PolicyAbout UsContact UsFeedbackQ1: How does it work?A1: It must be connected to a PC/Laptop to work as an input device. Q2: Dose this work on photoshop...or other softwares?A2: XP drawing tablets work on all major graphic applications such as Photoshop, Painter, Adobe Illustrator, etc. Pls contact us! Q3: Does it work with windows 10 / chromebook...?A3: Basically, it work with Windows 7 (or later), Mac OS X 10.10 and above...Please refer to item specification or contact us! Q4: What can I do with a xppen drawing tablet/display?A4: It can be used for Digital Drawing (animation, 3D modeling, etc), Design (graphic, fashion, and product design), Editing (photo manipulation and editing), Education (art and design education), online-class and interactive Meeting. Q5: How long is the warranty?A5: 1-year worry-free manufacturer warranty.Title2021-2022 New ReleasedAnniversary PackLINE FRIENDS PackPen TabletsDeco FunDeco SeriesDeco Pro SeriesStar SeriesStar G SeriesDeco Pro Bluetooth SeriesDeco L/LWPen DisplaysInnovator SeriesArtist SeriesLINE FRIENDS RangeArtist Pro SeriesNotepadNote PlusStylus PenBattery-free StylusBattery StylusProtective CaseTablet StandDrawing GloveProtective FilmKent Paper FilmNormal FilmCreative DerivativesMore AccessoriesClearanceAdd-on itemsOtherXP-PEN USB-C Hub 3 in 1 Type C to USB 3.0 / HDMI / Power for Graphics DisplaysStill worry about how to connect the XP-PEN graphics display to your computer that supports USB-C only? Still look around for the right adapter? Now you can breathe easier: XP-PEN ACW01 3-in-1 adapter are here to help you to connect your computer with XP-Pen graphics tablet.Featured 3-in-1 design (USB Type-C to HDMI / Power Delivery / USB 3.0 Multi-port Adapter), ACW01 Adapter in portable, small size is easy to carry around. Plug and play, no driver needed. Its ideal for office, school, entertainment, presentations and more.The HDMI Port supports up to 4K resolution and features video and audio synchronization, provides vivid video, ultra HD, clearer picture and better view without any shaking on a big screen.The USB 3.0 Port supports high-speed data transmissionIt, works with U disk, hard drive disk, mouse, keyboard and other USB devices. Charge your mobile phone or laptop via the Power Delivery Port. Convenient for your work and daily use.The ACW01 supports connection with XP-Pen graphics display like the Artist 12, Artist 12 Pro, Artist 13.3, Artist 13.3 Pro, Artist 15.6 and Artist 15.6 Pro, USB-C enabled to an HDMI displays, TV monitors and etc. Money Back GuaranteeDelivery detailsTerms of ReturnWorry-free WarrantyAbout XP-PENMoney Back Guarantee30-Day Money Back Guarantee.Price displayed includes VAT at 20%.The VAT tax is collected by eBay instead of seller.The final charge may be different depending on the delivery address. Delivery details1. WORLDWIDE SHIPPING.2. Orders processed within 24-48 hours of payment verification.3. We only ship to confirmed order addresses. 4. The images shown are not the actual item and are for your reference only.5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. Terms of ReturnWe value your business. If you're not completely satisfied with the XP-Pen experience, you can submit return/refund request to us. 1. You have 30 days to return it from the date it was delivered. If this item is in your possession more than 30 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.2. If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.3. If the returned item is used, surface scratched , damaged, missing parts, defaced packing or dirty or is damaged during return because it wasn't packaged correctly, is not eligible for return, or seller might deduct from your refund to cover the loss in the item's value.4. Buyer should provide trackable tracking number, specific reason for the return, and your eBay ID (attach to the package).5. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, You may choose to have a replacement.6. Return shipping is to be paid by the Buyer.Any issues please contact us and we will attempt to fix it. Thank you!Worry-free WarrantyXPPEN Technology CO. (“XP-Pen”) represents and warrants to the original purchaser (“Purchaser” or "you") that Star/Artist/AC’s devices (“Product”) are free from material defects, including improper or inferior workmanship, materials, and design, during the designated warranty period, and subject to the following terms and conditions, when used normally and in accordance with all operating instructions:1. Warranty Period: Coverage under this warranty is limited to the following time periods:Graphic tablet, Graphic display, Tracing pad, AC accessories : a period of 1 years from the date of purchase.2. This limited warranty only applies to products manufactured by or for XP-Pen and that can be identified by the “XP-Pen” trademark, trade name, or logo affixed to them. The limited warranty does not apply to any non-XP-Pen products or software.3. The limited warranty extends only to Purchasers who purchased the Product in XP-Pen official ebay store or other official channels and is not assignable or transferable to any subsequent purchaser/customer.4. During the limited warranty period, XP-Pen will repair or replace at XP-Pen’s sohle option, any parts of the Product that are defective or malfunctioning during normal usage. XP-Pen reserves the right to use new or refurbished replacement parts in repair of the Product.5. This limited warranty covers only the costs of parts and labor. Other related costs such as shipping and delivery costs may be borne by Purchaser at XP-Pen’s option.6. At XP-Pen's request, Purchaser must provide proof of the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.7. This limited warranty does not cover damage resulting from:Abuse, accident, misuse, improper storage, exposure to liquid, moisture, or dampness;External causes such as from a collision, fire, flooding, sand, dirt, windstorm, lightning, or earthquake;Exposure to extreme weather conditions, Acts of God, theft, blown fuse, or improper use of any electrical source;Computer or internet viruses, bugs, worms, Trojan Horses, cancel-bots;Normal wear and tear of the Product;Usage of Product other than in its normal and customary manner;Improper testing, operation, maintenance, installation, or any alteration or modification of Product;Consumable parts, such as batteries, unless damage has occurred due to a defect in XP-Pen materials and workmanship;Service performed by anyone who is not a XP-Pen representative or an authorized XP-Pen service provider;Other acts which are not the fault of XP-Pen, including damage caused by shipping;Cosmetic damage, including but not limited to dents or scratches in decorative, structural, or nonoperative parts resulting from normal Purchaser use;Spillage of food or liquid, corrosion, rust or incorrect voltage; and the defective function of the cellular system or inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product.8. This limited warranty will also be null and void in any of the following events:The serial number or warranty seal on the Product has been altered, defaced or removed;Any term contained in this limited warranty has been altered or modified in any way without prior written consent of XP-Pen;XP-Pen has not been notified by Purchaser of the alleged defect or malfunction of the Product during the applicable warranty period.9. If the Product is returned to XP-Pen after the expiration of the warranty period, XP-Pen’s normal service policies shall apply and Purchaser will be charged accordingly.XP-Pen assumes no obligation or liability beyond that which is expressly provided for in this limited warranty.All warranty information, pricing, product features and specifications are subject to change.10. This limited warranty provides Purchaser’s sole and exclusive remedy to be provided by XP-Pen. The agents, employees, distributors, and dealers of XP-Pen Products are not authorized to make modifications to this limited warranty or make additional warranties binding on XP-Pen.About XP-PENXP-PEN: X-Infinite, P-Possibility, Pen-Digital Pen. The Infinite is possible with the XP-PEN digital pen. Start your creative journey today.XP-PEN is a professional and reliable supplier of graphics tablets, pen display monitors, stylus pens, and more.XP-PEN was founded in Japan in 2005 and began its research and development of graphic tablets. In 2015, XPPEN Technology Co. was founded in the United States, while the XP-PEN R&D team applied its proprietary passive technology to graphics tablet products and the international marketing team began a global marketing effortOver the course of 14 painstaking years, XP-PEN has been dedicated to the research, design, production, and marketing of digital tablets. Our team is committed to endless innovation with the goal of bringing every artist into the digital age with tools and technology to suit their individual needs. XP-PEN has become a well-known brand of digital graphics tablets and it’s clear that users all over the world appreciate the tools, technology, and value that XP-PEN brings to the market.